FREQUENTLY ASKED QUESTIONS

I can't get into Pegasus. Is there a system status line I can call?

Yes. You can listen to a recording of the status of all UCF systems including Pegasus by calling 823-5117 and pressing 2. If the recording indicates that Pegasus is supposed to be up and you are still having difficulty getting in, you can leave a message and someone will call you back to help you.

Can I change/restrict the information in the UCF E-Mail directory?

Yes. Please note that the request must be made by you, either in the form of mail from your account, or in person (with a picture ID) at the Computer Center I, room 109. Requests from another account or another person on your behalf will be ignored. For more information, see Using the UCF E-Mail and Telephone Directory.

Is there a C compiler available?

No. The Pegasus Mail Server is intended to be purely an electronic mail and Internet access machine. We do not plan to allow program development on it. If you wish to do program development, obtain access to the compilers on the PC LAN fileservers or obtain an account on Olympus.

Is there a way to dial up toll free if I live outside of Orange county?

Currently, there is no toll free access to UCF's terminal servers.

Is SLIP/PPP access available?

Yes. The terminal server supports both SLIP and PPP. Communicating via these protocols requires special software on your computer. See Getting a SLIP/PPP Connection To Your Computer for more details.

How come I can't see {newsgroup} in tin or slrn?

There are two answers to this question: one for standard news groups, another for the alt.binaries groups:
  1. In the case of most news groups, we get our news feed from another site, so if news does not make it there we are unable to see it here. When some groups get created, the new-group message sometimes does not properly propagate to all sites. If you do notice a particular group missing, send mail to the News Administrator at usenet@news.cc.ucf.edu with a subject of 'newgroup' followed by the name of the group. Please do not send help questions to this address.

  1. In the case of the alt.binaries groups, most of these groups take up an enormous amount of disk space. It is not unusual for some of the more popular groups to take up several hundred megabytes of disk space each. We simply do not have the disk capacity to handle these groups, and adding more disk space is very costly.

Why am I over quota? I don't have any files in my directory.

To find out how much disk space you are currently using, use the following command.

pegasus% quota -v

Output similar to the following will appear:
 

	

Disk quotas for anderson (uid 1001):

Filesystem     usage  quota  limit    timeleft  files  quota  limit    timeleft

/var/mail          0  10240  10500                 1     20     30
/student0          0   2048  3172                  0    200    300
/student1          0   2048  3172                  0    200    300
/student2          0   2048  3172                  0    200    300
/student3          0   2048  3172                  0    200    300
/student4          0   2048  3172                  0    200    300
/student5          0   2048  3172                  0    200    300
/ucf0          1024   3172   4096                 24    200    300

If the value under the usage column exceeds the value under the quota column, then you are over your soft limit. You will never be able to exceed the value under the

limit column, which is your hard limit. If you have exceeded

your soft limit, you will see a time limit (up to 7 days) under the timeleft column, indicating how much time you have left to reduce your disk usage down below your soft limit. If you do not reduce your disk usage, then your soft limit becomes hard and you will not be able to create or update any more files. To find out exactly where you are using disk space, use the following command:

pegasus% du -k

Output similar to the following will appear:
 

68      ./mail
1       ./tin/.mailidx
733     ./.tin/.index
845     ./.tin
1283    .

This shows all your subdirectories and how much space is being used in each one. In the example above, the subdirectory ./tin/.index contains 733 kilobytes, so this would be a good place to erase some files. Note that the value next to ./.tin in the example above represents the total amount of disk space consumed by ./.tin, by ./.tin/.mailidx, and by /./tin/.index. See page 120 for information on purging files in your ./.tin subdirectories.

Another common place for disk space to be consumed is in your ./mail subdirectory. This subdirectory holds all of your mail folders including your inbox. If the du command shows that the ./mail subdirectory is consuming a lot of disk space, you could have too much mail in either your inbox or in your folders. Either download and erase some mail folders, or start pine and clean out your inbox.

Be sure to check your home directory and any other subdirectories you may have created for any large files you may have. Use the ls command to list the contents of each subdirectory, and then use the rm command to erase any unwanted files. See Unix Quick Reference Guide for information on using these commands.

What files should I never delete?

You should be careful to never delete the following files:

You can use the ls command to insure that these files are present:

pegasus% ls -l .cshrc .login

which gives something similar the following:
 

-rw-------   1 anderson     1052 Jan 16  1994 .cshrc
-rw-------   1 anderson      660 Jan 16  1994 .login

Is there temporary space available to hold large files?

Yes, you can use the directory /tmp. To get to this directory, issue the following command:

pegasus% cd /tmp

You can now temporarily store large files. Note that since everyone has access to /tmp, there is the possibility of filename conflicts. You may wish to use the ls command to get a listing of the files already in the directory so as to avoid conflicts.

After you have finished using this directory, please remove any files you have placed there. The /tmp directory is not to be used for long term storage of files, and the directory is regularly purged.

Can I have my disk quota increased?

If you are faculty or staff, you can go to Computer Center II, room 102 and fill out the appropriate form. If you are a student, your disk quota is fixed and cannot be changed.

Can I have my userid or finger name changed?

Your userid and finger name are fixed and cannot be changed.

How long can I keep my account if I graduate or stop taking classes?

You may keep your account for two (2) semesters after you graduate or stop taking classes.

I get garbage on my screen whenever I try to use pine or tin.

Your terminal emulation is incorrect, either because your package is not set up correctly, or because Pegasus set the wrong terminal type when you logged on. Try the following:
  1. Type the following command and try pine or tin again:

pegasus% set term vt100

  1. If the problem persists, check that the terminal emulation package you are using is emulating a VT100 terminal. Consult the documentation that came with your package for more information.